COVID-19 Updates

Coronavirus (COVID-19) Updates

Update: February 9, 2021

Starting on Thursday, February 11, some of our branches will be open to the public. We look forward to welcoming you back to the Central, Calvin Park, Pittsburgh, Isabel Turner, and Sydenham branches. The Rideau Heights Branch will remain on curbside pickup on Friday, February 12. The branch will reopen to the public after Family Day weekend on Friday, February 19.

The Arden, Sharbot Lake, Storrington, and Wolfe Island branches will be open to the public on select days. The rest of our branches will remain on curbside pickup.

Check your local branch page for the most up-to-date information before heading to your branch.

Available in-person

Curbside Pickup

Select branches have a combination of curbside pickup and open hours. Others remain solely on curbside pickup of reserved library materials only. Materials must be reserved online or by phone and patrons should wait for notification before they come to pick up material. For those branches with only curbside pickup hours, library staff will retrieve and sign out your materials for you. Please have your library card or a piece of ID ready.

Please self-screen for COVID-19 symptoms before coming to pick up your reservations.  If you have any symptoms, do not come to the Library. Contact your health care provider or public health for guidance on next steps.

Warming Centres

The Calvin Park, Isabel Turner, and Central branches are now open to the public. Other branches also have open hours. Be sure to check our website before visiting.

Return your materials

Return your library materials at any branch through the exterior drop boxes. When items are returned, they are first quarantined for 72 hours and then checked back into our system. Items will remain on your account for at least 6-8 days before we are able to process your return. KFPL has permanently eliminated overdue fines, so no need to worry if items are still in quarantine after their due date. Find out more about fines, fees and loan periods here.

Home Library Service

Home Library Service is available with limited contactless service. Deliveries will be made to existing homebound patrons as usual.  More information about our Home Library Service is available here.

Available online

Experience free and high quality programming from home. View our events calendar now or explore our YouTube channel. 

Use a variety of our online services - from ebooks, eaudiobooks, movies and music, to online programs and learning tools.

If you can't visit our branches to sign up for a library card at this time, Kingston-Frontenac residents who are 16 years or older can sign up online for a library card.

What you need to know before visiting

Take the COVID-19 self-assessment test. If you have symptoms, if you may have been exposed to COVID-19, or if you are awaiting COVID-19 test results, please stay at home and do not visit the library. Please note: If you test positive for COVID-19, or are otherwise diagnosed to have COVID-19, within fourteen days of visiting a library, please contact us immediately and indicate which branch you have visited and when. KFPL will take appropriate precautions, based on KFL&A Public Health guidance.

While visiting the Library, you are required to:

  • Wear a mask or face covering while waiting in line and while picking up your materials.
  • Keep a distance of 6 feet or 2 metres from others.
  • Wash or sanitize your hands often, before and after touching materials.

What we're doing to keep you and our staff safe

The health and safety of our staff and our customers continues to be our top priority. Our services follow the COVID-19 response framework provided by the Province of Ontario, and the advice of the KFL&A Public Health and other health experts, and follows best practices within library and retail industries. KFPL’s COVID-19 safety plan is available for review at all branches.

Here are some of the measures we have put in place:

  • All staff have Personal Protective Equipment (PPE).
  • Intensive cleaning of branches has been done in advance, including cleaning of upholstery and special disinfecting of high touch surfaces.
  • Regular cleaning and hand washing protocols are in place.
  • Library branches have proper physical distancing protocols in place. Plexi-glass is in place in certain locations where physical distancing protocols cannot be maintained.
  • When available, computer workstations are two metres apart to ensure physical distancing measures.
  • Returned materials are quarantined for 72 hours or more until they are safe to circulate.
  • According to provincial directives and to keep you safe, we are monitoring occupancy capacity at our branches and limiting the number of people inside.