COVID-19 Updates

Coronavirus (COVID-19) Updates

Update: April 1, 2021

Effective Saturday, April 3 all branches of KFPL will return to curbside pickup.

How does curbside pickup work?

Materials must be reserved online or by phone, and patrons should wait for notification before they come to pick up material. Library staff will retrieve and sign out your materials for you. Please have your library card or a piece of ID ready.

Please self-screen for COVID-19 symptoms before coming to pick up your reservations.  If you have any symptoms, do not come to the Library. Contact your health care provider or public health for guidance on next steps.

Please be advised that all masks must be worn at all times, even when waiting in line outdoors, and be careful to maintain physical distance of at least 2m (6 feet) from others. We recommend that you wash or sanitize your hands thoroughly before and after your visit.

Returning your materials

Return your library materials at any branch through the exterior drop boxes. When items are returned, they are first quarantined and then checked back into our system. Items can remain on your account for up to 7 days before we are able to process your return. KFPL has permanently eliminated overdue fines, so no need to worry if items are still in quarantine after their due date. Find out more about fines, fees and loan periods here.

On Tuesday, March 16, KFPL moved to a 24 hour quarantine period. We believe that this will provide you with a better library experience. You won’t be waiting as long for materials and they’ll be removed from your account sooner.

The health and safety of our staff and our customers continues to be a top priority. When we initially encountered COVID-19, KFPL chose a longer quarantine period, like many other libraries, as a precaution. A year later, we know more about how COVID-19 is transmitted. We’ve learned that transmission on surfaces is highly unlikely, especially in real-world circumstances. The Provincial Government requires that we maintain a quarantine period and we will continue to do so until new information is provided.

Home Library Service

Home Library Service is available with limited contactless service. Deliveries will be made to existing homebound patrons as usual.  More information about our Home Library Service is available here.

Warming Centre and Computer Access

Our Central Branch will act as a warming centre during regular open hours, and the public computers on the main floor will be available for a maximum of one hour per person. All visitors will be required to provide information for contact tracing.

Available online

Experience free and high quality programming from home. View our events calendar now or explore our YouTube channel. 

Use a variety of our online services - from ebooks, eaudiobooks, movies and music, to online programs and learning tools.

If you can't visit our branches to sign up for a library card at this time, Kingston-Frontenac residents who are 16 years or older can sign up online for a library card.

What you need to know before visiting

Take the COVID-19 self-assessment test. If you have symptoms, if you may have been exposed to COVID-19, or if you are awaiting COVID-19 test results, please stay at home and do not visit the library. Please note: If you test positive for COVID-19, or are otherwise diagnosed to have COVID-19, within fourteen days of visiting a library, please contact us immediately and indicate which branch you have visited and when. KFPL will take appropriate precautions, based on KFL&A Public Health guidance.

While visiting the Library, you are required to:

  • Wear a mask or face covering while waiting in line and while picking up your materials.
  • Keep a distance of 6 feet or 2 metres from others.
  • Wash or sanitize your hands often, before and after touching materials.

What we're doing to keep you and our staff safe

The health and safety of our staff and our customers continues to be our top priority. Our services follow the COVID-19 response framework provided by the Province of Ontario, and the advice of the KFL&A Public Health and other health experts, and follows best practices within library and retail industries. KFPL’s COVID-19 safety plan is available for review at all branches.

Here are some of the measures we have put in place:

  • All staff have Personal Protective Equipment (PPE).
  • Intensive cleaning of branches has been done in advance, including cleaning of upholstery and special disinfecting of high touch surfaces.
  • Regular cleaning and hand washing protocols are in place.
  • Library branches have proper physical distancing protocols in place. Plexi-glass is in place in certain locations where physical distancing protocols cannot be maintained.
  • When available, computer workstations are two metres apart to ensure physical distancing measures.
  • Returned materials are quarantined for 24 hours or more until they are safe to circulate.
  • According to provincial directives and to keep you safe, we are monitoring occupancy capacity at our branches and limiting the number of people inside.

 

Update: March 20, 2021

Patrons who visited the second floor of the Central Branch on Tuesday, March 16, between 1 p.m. and 5:30 p.m. are advised to self-monitor for symptoms of COVID-19.  Please read this release from KFL&A Public Health for more information.

Update: March 16, 2021

On Tuesday, March 16, KFPL will be moving to a 24 hour quarantine period. We believe that this will provide you with a better library experience. You won’t be waiting as long for materials and they’ll be removed from your account sooner. The health and safety of our staff and our customers continues to be a top priority. When we initially encountered COVID-19, KFPL chose a longer quarantine period, like many other libraries, as a precaution. A year later, we know more about how COVID-19 is transmitted. We’ve learned that transmission on surfaces is highly unlikely, especially in real-world circumstances. The Provincial Government requires that we maintain a quarantine period and we will continue to do so until new information is provided.