July 24 Update
The Kingston Frontenac Public Library will begin a phased re-opening of branches. The Central and Isabel Turner branches will open on Monday, July 27. The Calvin Park Branch opening is disrupted by construction in the area. It will be closed on Monday, July 27 and Wednesday, July 29. The Sydenham Branch will reopen on August 4. Curbside pickup will no longer be available at these locations. Hours are limited in some locations, so patrons are encouraged to call or check the website before heading out.
A phased reopening makes it possible to adjust our protocols as needed. We’ve repositioned library furnishings to allow for physical distancing, and some computers and other equipment will be out of service. Staff will greet each patron at the door to welcome them back, ensure everyone is aware of the differences in how we will provide service, and help them find what they need.
Patrons visiting the library are advised that maximum occupancy has been determined for each location based on available space, so they may be asked to wait if the library is at capacity. Staff are requesting that visitors limit their stays to less than an hour maximize access by the community, and that everyone maintain safe physical distancing.
Patrons will be required to wear a mask throughout their visit, and to touch as few materials as possible. All items are quarantined for 72 hours after they are returned to the library, and items used in branches will be quarantined as well.
July 15 update:
Library programs continue in virtual format through the remainder of 2020. A complete listing of the programs offered through our Youtube channel, on Zoom and by email delivery can be found on our event calendar. There are more than 100 programs planned for July and August, including children's storytimes, art and crafting workshops for adults, language lessons and more.
July 2nd Update:
Face coverings required during reservation pickup at all library branches effective immediately
To comply with local public health orders and to reinforce the importance of protecting each other through the use of face coverings, we are requiring everyone to wear a face covering when picking up their library materials. In order to ensure the safety of other patrons and our staff, and to keep lines moving, we are also asking that people wear their face coverings while waiting in line to pick up their materials.
Our reservation pickup service setup varies a little depending on the branch. In some locations you must enter the building to pick up your items. In others you remain outside. We've changed and improved our processes as we have learned from experience during the past month of our new model of service. What has remained the same is our commitment to serving our communities as safely as possible. And as our services continue to change and expand and we move toward providing computer access, reservation pickup will be moving inside buildings. So while you may not have to enter a building to get your materials today, you may have to the next time your items are ready. We don't want you to miss out on your reservations because you don't have a face covering.
Thank you for doing your part to help stop the spread of COVID-19.
Laura Carter, Chief Librarian/CEO
June 12th Update:
Now that we are in our second week of curbside pickup, we are working on gathering your reservations. We have a large backlog of requests, so please be patient with us! Because of this backlog, we won’t be able to grab items from the shelf on-the-fly at this time. We hope to be able assist you in this way soon!
Due dates have been extended to June 30 to allow you more time to get materials back to your branch.
June 3rd Update:
Curbside pickup is now available at all 16 branches! Please reserve the materials you would like, and then wait for library staff to contact you with the news that they are ready to pick up. Get all the details.
May 25th Update:
All materials have been renewed until June 15, so there is no risk of accruing fines.
May 19th update:
We will begin accepting returns through the external drop boxes at all of our branches on Wednesday, May 20th.
Please don’t overfill the boxes or leave materials outside. The boxes are checked regularly, but we expect a high volume of returns. If the bin is full, please take your materials home and try again on another day. All materials have been renewed until June 1, so there is no risk of accruing fines.
Remember to keep a safe distance from other patrons outside our branches, and bring some hand sanitizer with you if possible. The handles on our book returns are sanitized regularly, but you should still clean your hands after returning your materials.
In order to ensure the safety of our patrons, items will be quarantined for 72 hours. It may also take us some time to process the returns due to volume, so items will not be removed from your account right away. We appreciate your patience as we begin this new phase of service.
All branches remain closed, but curbside pick up of materials will be coming soon. For updates, visit www.kfpl.ca or call 613-549-8888.
May 14th update: The province is now allowing libraries to offer curbside pick up. We are working out the final details and will make this service available to our patrons as soon as possible.
May 6th update: The emergency orders mandating the closure of all public libraries in Ontario have been extended until May 19th. Due dates on all materials that are currently on loan to our patrons have been extended until June 1.
April 23rd update: With the extension of the provincial state of emergency, the mandated closure of public libraries in Ontario continues until at least May 12. Our closure message now says "until further notice", but rest assured that we will re-open as soon as restrictions are lifted and appropriate measures are in place to protect our staff and the public. Our branches may be closed,but we are still offering a range of virtual services and collections. Due dates on all materials that are currently on loan to our patrons have been extended until May 12.
April 12th update: The Province of Ontario has extended the state of emergency until April 23. All branches of KFPL will remain closed.
April 6th update: Due to the extended provincial state of emergency, all branches of the Kingston Frontenac Public Library will remain closed at least until mid-April. Due dates on all materials that are currently on loan to our patrons have been extended until May 1.
March 18th update: Exterior item returns have been closed in the City of Kingston and will be closed in Frontenac County soon. Please keep all items you have on loan. Due dates have been extended and no fines will be charged. We regret that we cannot answer the phones at the library at this time, but staff remain available to assist you by email. Please submit your questions through our Contact Us page or contact us through Facebook or Twitter.
Shelter and food programs have altered their regular operations. Please visit the City of Kingston's COVID-19 page for more information.
All Kingston Frontenac Public Library Branches temporarily closed Monday, March 16 through Sunday, April 5.
Posted Sunday, March 15 at 6:30pm
Message from the Chief Librarian and CEO:
The Kingston Frontenac Public Library has been closely monitoring the developments related to COVID-19. This is a constantly evolving situation and an extraordinary time around the world. In consultation with the Library Board, I have made the decision to temporarily close all library branches from Monday, March 16 through Sunday, April 5.
This was not a decision that was made lightly. I know many people in our community rely on the services we provide. Library staff will be contacting meal programs and social service agencies in our area and we will do our best to develop an updated list of programs that are still operating. As of Sunday afternoon on March 15, we have been informed that the In from the Cold Shelter at 540 Montreal Street and Kingston Warming and Counselling Warming Centre at 235 Wellington Street are still operating as usual.
Planning for library staff redeployment is underway. Staff will continue to be paid for their regularly scheduled hours during the closure.
If you have materials currently on loan, we would prefer that you keep them until we re-open. Our exterior item returns remain open at this time. Due dates have been extended until April 14th and no new fines will be charged during this closure.
KFPL provides incredible resources you can use while you are at home. We encourage you to use our digital resources such as eBooks, eAudiobooks, streaming movies, eMagazines and online classes. If you live in Kingston or Frontenac County and don’t have a library card, please send us an email and we will get you registered so that you may access resources while we are closed.
Please know that the risk in Kingston and Frontenac County remains low. I recommend you keep informed with reliable information. The provincial government has introduced a self-assessment tool to help you determine whether you should be tested for COVID-19. It’s online here.
Thank you for your support, understanding and patience during this difficult time as we work together to ensure the well-being of everyone in Kingston and Frontenac County and to help prevent the spread of COVID-19.
Chief Librarian/CEO, Kingston Frontenac Public Library