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The Library is committed to providing quality library services that are accessible to all persons who wish to obtain and use library goods, services or facilities.

AODA compliance

KFPL is committed to meeting its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination. Read the full AODA Compliance Report 

Policy: Accessibility for Users with Disabilities 
The purpose of this policy is to ensure that KFPL provides all library services, resources, and facilities in ways that are accessible to persons with disabilities.

Multi-Year Accessibility Plan

Accommodation requests

Submit accommodations requests:

Accessibility feedback

The Library welcomes feedback from library users. 

Submit feedback:

Accessibility services

Learn more about accessibility in the branches, including wheelchair accessible entrances, and branches with accessible computer stations. 

KFPL will endeavour to engage an interpreter through the Ontario Interpreting Services (OIS) at The Canadian Hearing Society (CHS).

Learn more about requesting a Sign Language Interpreter.

Delivery is available for those living in Kingston and Frontenac County who are homebound for three months or longer due to age, illness or disability.

Learn more about the Home Library Service.

A portable, pocket-sized device that reads text out aloud with a human-like digital voice. Great for anyone with reading difficulties like dyslexia, or ESL learners!

C-Pens in the catalogue

Accessible collection

The Centre for Equitable Library Access (CELA) Collection is an accessible collection for people who experience difficulty reading print due to a visual, physical or learning disability. The collection includes items in alternative formats, like audio, braille and printbraille.

Print

Large print (or large type) books that have increased font size for easier reading.

Dyslexia-friendly books in the catalogue for younger readers that have been identified as dyslexia friendly. These books may include:

  • OpenDyslexic font
  • Wider margins
  • More spacing
  • Shorter paragraphs
  • No hyphenated words at the end of a line
  • Heavier, or cream-coloured pages to minimize contrast and reduce glare 

Orca Currents in the catalogue for younger readers. Short, high-interest books that usually feature shorter chapters and fast-paced plots to keep readers engaged. (“Hi/Lo: high interest, low readability”.)

eBooks

OverDrive / Libby

Settings can be adjusted for most eBooks on OverDrive/Libby, like font size, background colour, spacing, and typeface.

Digital magazines 

OverDrive / Libby

Most digital magazines On OverDrive/Libby can have their text scale adjusted and zoom options may be available.

Audiobooks

OverDrive / Libby

Narrated books on OverDrive/Libby that can be streamed or downloaded onto a compatible device. Most audiobooks can have their volume and playback speed adjusted.

Narrated books

Audiobooks in the catalogue include narrated books on CD.

DAISY narrated books on CD

DAISY audiobooks in the catalogue can be played on a DAISY player or other compatible device, from the Centre for Equitable Library Access (CELA). Note that CELA has discontinued the production and distribution of DAISY discs, but the existing collection can still be borrowed. 

Video

Many DVDs in the collection offer subtitles, closed captioning, and descriptive audio.

  • Subtitles: a text version of the dialogue is displayed on the screen.
  • Closed captioning: a text version of the dialogue, as well as other sound effects, are displayed on the screen.
  • Descriptive audio: audio narration that describes what is happening visually. The narration doesn’t interfere with the dialogue. 

Video recordings in the catalogue for the hearing impaired 

Video recordings in the catalogue for people with visual disabilities 

Digitized archival materials

Digitized archival materials are available for early editions of the Kingston area newspapers and for some other resources from our Kingston Collection and Special Collections.

Website

The KFPL website and content meets the requirements of the AODA, WCAG 2.0, Level AA criterion.

Training and employment

All staff and volunteers of KFPL complete training modules provided on the Ontario government AccessForward website. Also, all staff complete the Ontario Human Rights Commission training, Human Rights 101. Staff and volunteers will be trained on any changes to the Accessibility Policy.

Employment policies and practices (e.g. Accommodation Policy) were reviewed to ensure compliance with the requirements of the AODA.

Accessible emergency information

KFPL is committed to providing patrons with publicly available emergency information in an accessible way upon request. 
The Library will also provide employees with disabilities with individualized emergency response information when necessary.