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Canada Post Strike, October 15 update

Interlibrary Loan Services will resume. However, as a result of the Canada Post rotating strikes, patrons will experience delays.

About Interlibrary Loans Service 

Interlibrary Loans (ILLO) is a service provided in collaboration with other Ontario libraries to allow users to borrow materials from other libraries.

KFPL aims to provide a robust and diverse collection of materials; however, if an item is unavailable, is out of print, or does not fit within the Collection Development Policy guidelines, the Library can try to borrow the item on your behalf from another Ontario public library through an Interlibrary Loan.  

For items published in the past twelve months, you can Suggest a Purchase. 

Borrowing details

You must create an account on the Discover to Delivery (D2D) website to request your loans. 

You can have 3 active ILLO requests at a time. 

The loan period for most interlibrary loan items is 3 to 4 weeks. Renewals may be possible, but are at the discretion of the lending library.  

Interlibrary Loan service is free to all patrons with a current library membership.  

Lost or damaged materials will be charged at a rate the lending library decides. 

  1. Go to the Discover to Delivery (D2D) website
  2. Click the "person" icon in the upper right corner, then click on "My Account"
  3. Click on "Create Account" 
    • Enter your name, surname, KFPL library card number, and email 
    • Choose a strong password and click "Create" 
  1. Once signed into your Discover to Deliver account, click the "Resources" tab and select ILL Search to search for an item    
    • Search by title, author or ISBN 
    • Search results will include icons that represent various formats. You can sort these by relevance, title (alphabetically), or publication date
  2. Click "Request" when you find the item you are looking for. 
    • The request form with the selected item's bibliographic information will be automatically filled in 
    • Enter your desired "Need by" date 
    • Select your "Pickup Location"
  3. Click "Submit" to finalize your request.  
    • A confirmation number will appear, confirming your submission and an email will be sent to you 

To track your requests, select "My Account" from the drop-down menu and click "Requests."

  • to bookmark this link, you must manually edit it to include this part: ?LS=CNKFP&PI=CNKFP  
  • this article provides helpful information on how to edit bookmarks on multiple browsers (ex. Chrome, Firefox, Edge, etc.).  

Contact: 

Phone: 613-549-8888 ext:3572 
Email: illo@kfpl.ca