Manage your contact information, review your loans and reservations and create interest lists.
How to sign into your account
To sign in, use your Library Card Number and the 4-digit PIN you set up when you opened your account.
If you forgot your PIN and you have an email address set in your account, enter your Library Card Number and click "Forgot your PIN?" to send an email reminder with your PIN.
Selecting 'Stay Logged In' keeps you signed in between visits, even after closing your browser. 'Signing out' ends your session and requires you to log in again next time. If you sign in on a different computer, you will need to log in again.
Account details
Your name and contact information are displayed in the Contact and Account Information section. You can also view the Membership expiry date, add an alias change your PIN and more.
Click on the Update Contact Details icon on the top left to edit your data before your membership expires.
You can also visit your local branch with proof of identity and local address.
Your alias is the nickname that will be displayed when you add a review or comment on an item in the KFPL catalogue. You can update your alias at any time.
You can activate or deactivate the Loan History toggle if you want to enable the recording of your loan history.
To change your PIN, select Change PIN from the left side menu, enter your Old PIN and your New PIN (twice). Select OK and your PIN will be automatically updated.
Lists
The Lists option in your account allows you to create lists of items in the collection that you may want to remember for later.
All accounts can automatically create a Personal Savelist which is created when you first add an item to a list. This list cannot be renamed or deleted from your account. However, you can also create custom lists, which you can rename, copy or delete any time.
You can add items in the catalogue at any time, by clicking the Add to a List option found on the record.
You can view your lists, copy and move items to your list by selecting the relevant option from the menu.
To delete an item from a list, select the item by clicking the checkbox, then click the Remove selected items option.
Click the Create a New List option and then add a name for your list. Your new list will automatically appear in the Manage Your Lists section.
To rename a list, click the Rename/Copy link, edit the name, and click Ok. You can make a copy of the list, creating a new list with all of the same items as in the original, by clicking the Rename/Copy link and select the Create a copy option (you can rename the copy by editing the name) and clicking Ok.
Use the Delete option to delete any custom list.
Interests
One of the best ways to keep up-to-date with KFPL’s collection and to learn when new items are added that match your interests is to use the Interests feature in your account. This feature allows you to specify topics or formats and see when new items that match these topics are added.
There are two ways to use this feature and add your interests:
1. Interest topics
In the Interests section of your account, you can use the Manage Your Interest options to add or remove topics from pre-selected lists. These topics are sorted by Format, Subject or Genre, and Age Group and are based on the most popular topic found in the collection. If you cannot find a topic that interests you in this list, you can create custom interests by saving searches.
2. Saved searches
The other method to add an interest is to use the ‘Save as an Interest’ option found after you have performed a search of the catalogue. This option is best used for general-type searches, like a particular author or a general subject not found in the pre-selected list.
You can view a list of the newest items added to the collection that match this topic by clicking on the name of the topic in the Your Interests list.
The lists are sorted by the newest item added to the oldest items added. It can be limited to only show items added in the last Year, 3 Months, 1 Month or 1 Week by selecting one of these options in the Topics menu. If no items were added in these periods, no items will appear up in the topic.
Loan History
The Loan History section of your account includes the title, author and loan date of all your recorded loans.
For privacy reasons, your loan history does not automatically begin recording when you open an account unless you have specifically requested that option. At any time, you can start or stop the recording of your loan history in the Details section of Your Account.
You can use the Remove Selected option to remove selected items from your loan history. Check an item from the list, or click the Select All option to select all of the displayed items, and then the Remove Selected option.
Payments
This section will include your history of payments at the library. Any current payments due will be displayed in the ‘My Account’ menu highlighted in red.
Notifications
Patrons who included an email on their library account will receive email notices about their items under the following schedule:
Overdue items
- Courtesy notice email 2 days before the due date.
- The first overdue email notice is generated once an item is 1 day overdue.
- The second overdue email notice is generated once an item is 15 days overdue (4 days for Express Reads).
- An invoice is issued once items are 30 days overdue.
Reservation pickup
Patrons will receive an email alerting them that an item that was placed on hold is available for pick up.
Blocked accounts
Library accounts will be blocked once items are 21 days overdue or 7 days for Express Reads, Wifi Hotspots and museum and park passes.
If your library card is currently blocked, return the item or pay the replacement cost, and the account will be unblocked and you can resume using library services.
If more than two years have passed since your account information was updated, the library may need proof of address to unblock and renew your library card account.
If coming to the Library in person is not possible right now or if you have a balance on your account that you cannot pay, get in touch, and staff will try to find a solution.
