Find More Like This
Availability
Availability Label | Location | Shelfmark | Availability | Reservations |
---|---|---|---|---|
Isabel Turner Branch | Non 658.8342 Lee | Copies Available |
0 |
Comments and Reviews
Patron Comments and Reviews
Tell us what you thought about The hidden wealth of customers
Summary & Details
Full Record Details Table
Title Statement | The hidden wealth of customers: realizing the untapped value of your most important asset / Bill Lee. |
---|---|
Author | Lee, William G |
Publication | Boston: Harvard Business Review Press, c2012. |
Extent of Item | 222 p. |
ISBN | 1422172317 9781422172315 |
Other Number | 2231080 |
Bibliography | Includes bibliographical references (p. [199]-202), Internet addresses and index. |
Subjects & Genres | |
By Topic | Customer relations |
Customer loyalty | |
Consumer behavior |