Due to ongoing restrictions at many libraries across the province as a result of COVID-19, our Interlibrary Loans (ILLO) services have resumed with some limitations. We cannot borrow from academic or out of province library systems at this time, and delays in shipping should be expected. Our ILLO team will respond to patron requests on a case-by-case basis and offer information and alternatives if needed. Thank you for your patience.
What are Interlibrary Loans?
The Kingston Frontenac Public Library endeavours to provide a robust collection of materials to our community. However, there will be times when an item is not available, is out of print, or doesn’t fit within our collection policy guidelines. If that’s the case for a title you want, we can try to borrow the item on your behalf from another Canadian library through our Interlibrary Loans (ILLO) service.
How do I request an Interlibrary Loan?
Search KFPL's catalogue first. If we have the title you are looking for, place a reservation in our catalogue. If you want an item that is less than 12 months old and we don't have it, suggest a purchase. You are now ready to place an ILLO request if the item is not in KFPL’s collection and is over 12 months old.
Visit a Branch
Visit or call any branch of the Kingston Frontenac Public Library and ask a staff member to submit a request on your behalf. A member of the ILLO team will contact you if there are any issues with your request or if we are unable to locate the item.
Submitting Your Own Interlibrary Loan Requests
Self-serve interlibrary loan allows patrons to search and request items from other Ontario public library systems. Being registered for a self-serve account means you can request 3 items per month and track your requests. If you are interested in being registered for this service, please click on the ‘Request an Account’ link below. We’ll set you up with a user name and password.
Instructions for Placing ILLO Requests
How the Interlibrary Loan Service Works
What costs are involved?
The service is free to all patrons. Overdue charges apply, and lost or damaged materials will be charged to the patron at the rate charged by the lending library.
What much can I borrow?
Patrons submitting their own interlibrary loan requests with their own self-serve account or receiving assistance from a staff member may have 3 requests per month.
What can't I borrow?
We will not borrow mass market paperbacks, board books, magazines or easy readers/first chapter books.
How long can I borrow an item?
- The item usually arrives within 4 to 6 weeks.
- We’ll call or e-mail you when it is ready to be picked up from the branch of your choice.
- The loan period is usually about 3 weeks. It is set by the library that lends us the item. DVDs may have shorter loan periods.
A more comprehensive user guide for submitting your own Interlibrary Loans can be found here.