Extended Hours
About the Extended Hours Project at the Pittsburgh Branch
The Extended Hours Pilot Project provides our community with more access to the Library by offering blended service at the Pittsburgh Branch. It empowers you to access library resources and services independently while staff are not on site. Library staff will continue to support users on-site during staffed hours. In addition, those who sign up for Extended Hours can access the Library when staff are not on site (staff assistance is available remotely).
How to Sign Up
Extended Hours access is only available to users who pre-register in person at any of our 16 library branches by providing identification and agreeing to the Extended Hours Terms of Use.
Extended Hours access is available for those who:
- Hold a Kingston Frontenac Public Library membership in good standing and are 16 years of age and older; or
- Are 14 or 15 years of age and have permission from a parent or legal guardian.
Read the Extended Hours Patron Guide [PDF 103 kb]
Anyone requiring an accommodation for Extended Hours access should contact the Manager, Branches and Collections.
Services Offered
The Extended Hours Project empowers you to access library resources and services independently while staff are not on site. During Extended Hours, you can:
- Browse the collection
- Borrow and return materials
- Pick up holds
- Access public computers and Wi-Fi
- Copy and print
- Use the library space
Instructions on using these services are available on KFPL's website and posted in the branch.
How to enter the Pittsburgh Branch during Extended Hours
Patrons are encouraged to request an orientation from staff before their first Extended Hours visit. Users will learn about self-service options and how to enter the branch.
How to enter the Pittsburgh Branch during Extended Hours:
- Use the keypad at the door to scan your library card and enter your four-digit PIN.
- Enter the branch, checking that the door is closed securely behind you. Please do not hold the door open for others.
Important Details to Remember
- Check the Pittsburgh Branch hours before your visit.
- Scan your library card at the door, enter your PIN and press ok.
- Ensure the door closes securely behind you.
- Do not hold the door open for other patrons.
- Be respectful to the space and others, and stay in designated areas.
- Children/dependents are welcome.
- You can reach staff by using the phone at the desk.
- Follow all library rules, including the Patron Code of Conduct.
Library Staff Support
Library staff will continue to support patrons on-site during the current 38 hours of staffed service per week at the Pittsburgh Branch.
During Extended Hours service, you can use the dedicated phone to contact staff for assistance. Extended Hours will only be available during open hours at another KFPL location. You can view the Pittsburgh Branch hours to see when staff are available on-site or remotely.
Safety Features
Several features are in place to ensure a safe and secure space during Extended Hours, such as video surveillance, clear separation of staff and public areas and the pre-registration process. The phone is pre-programmed with buttons to easily summon emergency services or to get assistance from staff.
Picking Up Reservations
Please bring the library card associated with any reservations when you visit or use the Stocard app to store multiple library cards on your device that can be used at the check-out machines.
Branch Closure Announcements
Automated announcements will provide notice of closing times. Visible and audible alerts will be provided at 30, 15, 10, and 5 minutes before closing and at closing time. Motion detectors will trigger an alarm to summon security or emergency services if people remain in the building beyond closing time.
Learn More
Read more about the Extended Hours project on our About the Project or Frequently Asked Questions page.
