Interlibrary Loans
What are Interlibrary Loans?
Interlibrary Loans (ILLO) is a service provided for library users with active memberships in collaboration with other Canadian public libraries.
KFPL aims to provide a robust and diverse collection of materials, however, if an item is unavailable, is out of print, or does not fit within the Collection Development Policy guidelines, the Library can try to borrow the item on your behalf from another Canadian library through an Interlibrary Loan. For items published in the past twelve months, you can Suggest a Purchase.
New Interlibrary Loans platform
In the winter of 2024/2025, Ontario public libraries had to transition to a new platform. As a result, Z-portal, KFPL’s previous option for searching and requesting interlibrary loans is no longer available.
The new platform, Discover to Delivery will be available the week of February 18, 2025.
Important details
You must create an account to request your loans.
You can have 3 active ILLO requests at a time.
The loan period for most interlibrary loan items is 3 to 4 weeks. Renewals may be possible but are at the discretion of the lending library.
Interlibrary Loan service is free to all patrons.
Lost or damaged materials will be charged at a rate the lending library decides.
How to place an Interlibrary Loans request
Follow the steps below to place your interlibrary loan request:
1. Go to the Discover to Delivery (D2D) website.
2. Choose “Create Account.”
- Enter your name, surname, KFPL library card number, and email.
- Choose a strong password and click “Create.”
3. Once signed in, click the “Resources” tab and select ILL Search to search for an item.
- Search by title, author or ISBN.
- Search results will include icons that represent various formats. You can sort these by relevance, title (alphabetically), or publication date.
4. Click ‘Request’ when you find the item you are looking for.
- The request form with the selected item's bibliographic information will be automatically filled in.
- Enter your desired “Need by” date.
- Select your “Pickup Location.”
5. Click ‘Submit’ to finalize your request.
- A confirmation number will appear, confirming your submission and an email will be sent to you.
To track your requests select “My Account” from the drop-down menu and click “Requests.”
Bookmarking the D2D website link
- to bookmark this link, you must manually edit it to include this part: ?LS=CNKFP&PI=CNKFP
- this article provides helpful information on how to edit bookmarks on multiple browsers (ex. Chrome, Firefox, Edge etc).
Contact
Phone: 613-549-8888 ext:3572
Email: illo@kfpl.ca